International Credit Card Orders

Placing Your Order

Placing an international order with Helicopter World and paying with a credit card is easy. You can either:    a. Call us toll free at 1-800-686-8588    b. Order through fax by filling out our Purchase Order form and faxing it to 408-451-1156    c. E-mail us your order to Sales@heli-world.com    d. Build a wish list on our site and send the saved cart to us

Security / Fraud Protection

If this is the first time you are purchasing with Helicopter World, or you are using a new or different credit card from your previous purchases with us, please read our Security / Fraud Protection section. You will need to submit forms before your order can be processed.

Duties/Taxes, Brokerage Fees, and/or Import Fees

International customers will be responsible for duties/taxes, brokerage fees, and any other import fees imposed on their order.

International Orders through the Phone, Fax, or via E-mail

Let us know:    a. The products you want and how many of each you need    b. Your shipping address    b. Your preferred shipping method    d. Your e-mail address for correspondence.    d. Credit card information (card number, expiration, security code). We'll then e-mail you the total cost which you can then reply to confirm the order.

International Orders by Building a Wish List and Sending the Saved Cart

Step 1: Click on "Customer Log In" link at the upper right corner of any page in Heli-World. If you are an exisiting customer, login to your account. If you are a new customer, please create an account to access the Wish List and Save Cart feature. You will be automatically logged in once you create an account.   Step 2: Search for the products that you need. To add items on your Wish List/Saved Cart, Go on to the products detail page and click on the "Add to Saved Cart" button (do not use the "Add to Cart" button). Adding an item to your saved cart will automatically bring you to your Wish List.   Step 3: When you have added all the items you need, Click on the "Email to Friend" button on the "My Wish List" page.   Step 4: Fill out the "My Wish List" page as shown below and click the "Send" button.   A confirmation message will then show to let you know that your Wish List/Saved Cart has been sent.   Step 5: Heli-World will then calculate the total cost for your shipment. This may take up to 2 business days depending on the availability of the products and the size of your order. You must contact us (via replying to our e-mail, phone, or fax) to provide us with your credit card information (card number, expiration, security code). Your order will be sent out upon verification and charging your card. Please do not delete or edit your Wish List after sending it to us to avoid any delay. We may need to get additional information on your built Wish List. It may seem quite complicated to place an international order with us but we do this to be able to provide your the cheapest possible shipping cost for your order. We research the international shipping costs directly from our shipping systems which provide us additional discounts and we would like to pass that savings on to you.

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